ADAPTING TO COVID-19
In these unprecedented times, we wanted to share with you our continued guidance on how best to manage the difficult challenges ahead. We have spent the past few days preparing to be available for your medical needs despite the obvious challenges ahead. While they may seem insurmountable at times, we are confident that together, we will overcome.
While 'social distancing' has suddenly become the norm, and words like 'quarantine' and 'isolation' take over our lives, our first challenge is to continue to care for and interact with you, our patients. We are proud to have set up TELEMEDICINE SERVICES so that we can stay connected while taking the necessary precautions to reduce the risk of spread within our community. The Centers for Medicare and Medicaid Services have proclaimed that these services will be covered under your current health plans, and to date, it seems most Commercial Insurance Plans are following this lead.
The addition of Telemedicine will not only allow us to stay connected to you, it will also help our community comply with social distancing. We expect to have less patients waiting together in the waiting room in the upcoming days/weeks. Furthermore, we are screening patients for symptoms and/or high risk exposure, and guiding them with the appropriate care and services. These new practices will allow our continued commitment of optimal care for our patients all while reducing the chance of exposure at the office for those that need to be seen in person for various reasons.
If you have been to the office lately, you may have noticed that we have instituted a text/call reminder service for appointments. We will use this system to share further information with you. Please also check back here or call the office with other questions.
Your Primary Care Team at Family Doctors Associates